Adding Users

In LottoShield, new users are added through an email invitation. An administrator completes a short form, and the new user receives an email prompting them to finish their account setup.

There are two ways for an administrator to access the Invite a User window. Both lead to the same place, but the Users section in My Account also allows you to view existing users and avoid creating duplicates.

Navigation Options

Choose either path to open the Invite a User page:

Option 1

Settings → Add User

Option 2

Settings → My Account → Users → +Add a user

This path is recommended if you want to view your current list of users before sending an invitation.

Invite a New User

Once you reach the Invite a User page, you will be able to:

• Enter the new user’s name and email address and phone number (optional)

• Assign the user’s access level and user role

• Select which store locations they should have access to

• Choose whether they can resolve issues

After completing the form, click Invite.

The user will receive an email with instructions to complete their setup and activate their account.

Complete User Setup

After an administrator sends the invitation, the new user will receive an email from LottoShield containing a link to complete their account setup.

Open the Invitation Email

The new user should look for an email from LottoShield with a prompt to finish setting up their account.

Click the link provided in the email.

Set Your Password

The link will take the user to the Set your password page.

1. Enter a new password.

2. Re-enter the password to confirm it.

3. Click Set your password.

A confirmation message will appear indicating that the setup was successful.

3. Log In to LottoShield

Once the password is set, the user can log in to the LottoShield portal using their email and new password.

They will see only the store locations they have been authorized to access with the permissions that were configured during setup.