Overview of Vending Machines in LottoShield
LottoShield provides two levels of vending machine tracking for stores that operate lottery vending machines. Each level is designed to meet different operational, accounting and security needs.
Basic Vending Machine Service
The Basic Service is included with all standard LottoShield accounts.
Basic Service requires:
- Scanning packs as they are added to the vending machine
With this service, you can:
- Track which scratcher packs have been place in your vending machine
This ensures all packs placed into the vending machine are properly accounted for and not flagged as missing in LottoShield.
The Basic Service does not provide automated tracking and reconciliation of individual tickets inside the machine. Because of this, it is best suited for companies that don't require detailed visibility into vending machine inventory and sales or locations where the vending machine is secure and managed only by the most trusted employees who handle all pack loading and maintenance.
Managed Vending Machine Service
The Managed Service is an optional upgrade that provides advanced tracking and automated reconciliation for vending machines at the individual ticket level. This service is designed for stores that require more detailed visibility into vending machine inventory and sales.
Managed Service requires:
- Performing regular vending machine audits during shift closes
- Uploading vending machine shift report slips (and in some states, daily countertop terminal slips) into LottoShield
- Approximately 10 minutes of additional time per shift close
With these additional data points, LottoShield is able to:
- Track individual ticket movement, not just complete packs
- Provide detailed reconciliation, similar to what you see in your POS sales and scratcher display case audits
If you are interested in enabling Managed Service for your store, please contact the LottoShield Customer Support Team for more information.
Comparison: Basic vs. Managed Vending Machine Service
|
Feature / Capability |
Basic Service (Included) |
Managed Service (Add-On) |
|
Cost |
Included with all LottoShield accounts |
Additional monthly fee |
|
Pack Tracking |
Pack-level tracking |
Full pack-level tracking + Individual ticket-level tracking |
|
Missing Pack Alerts |
✔ Yes |
✔ Yes |
|
Reconciles Against VM Sales Reports |
✘ No |
✔ Yes |
|
Slip Uploads Required |
✘ No |
✔ Yes - Vending machine and sometimes terminal slips |
|
Who It’s Best For |
Stores with secure machines and very limited employee access |
Stores needing detailed tracking, accountability, and sales reconciliation |