Getting Started with LottoShield Pro

Welcome to LottoShield Pro—we’re excited to have you on board. Now that you’ve completed sign-up, backoffice configuration and gone through the installation process, it is time to get starting using LottoShield.

Use this page as your roadmap for becoming fully fluent with LottoShield Pro.

Backoffice Configuration and Installation

At this stage, you should already have your backoffice computer configured and the LottoShield Sales Tracker software installed (if your POS requires it).

If you haven’t completed these steps yet, please review the following articles before proceeding:

These guides will walk you through the required setup to ensure your backoffice and LottoShield are properly connected.

After Installation

Once installation is complete your first task will be to perform your first display case audit.

Performing Your First Display Case Audit

Your first audit establishes your starting point and allows LottoShield to begin tracking ticket movement accurately. It is covered in depth in the Performing Your First Display Case Audit Help Center article.

Recommended audit schedule moving forward:

At store opening
At the end of each shift
Just before day close

This is the core action that powers LottoShield’s daily inventory tracking.

Have Questions?

Have a look through the rest of the Getting Started with LottoShield Pro section in our Help Center, where we cover common questions for new users and share a helpful list of best practices.

You’ll also find extensive training materials in our Learning Documents & Videos section, including guides and tutorials to help you and your team become comfortable with LottoShield.

And of course, our Support team is always here to help. Just click the green chat bubble at the bottom of any page in the LottoShield Portal to reach us anytime.

Chat Support: Monday–Friday, 6 AM–8 PM (ET)

Getting Started with LottoShield Pro

Welcome to LottoShield Pro!