Now it’s time to install the LottoShield Sales Tracker, a software application designed to run on your PC and collect lottery sales information from your register. If you have a Verifone, Gilbarco, or NCR Radiant POS, you'll need to follow all of these steps. If you have an NRS POS, you may skip to the end of this page.
On your back office computer, log into Lottoshield.
In the left menu, click Settings and select My Account in the dropdown
This opens the Account Settings page. Scroll down to the Locations section. Look for your location and click View Store Key to the right of the location name.
In the popup, click the paper icon to copy the store key. Close the popup window.
Now click Link to Download in the section above.
Open the downloaded file and follow the steps to install the software. Once you are done with the installation, open the software with the new icon on your computer.
Paste the store key you copied earlier when prompted and click Verify.
A new screen will show you the name of the store. You’ll have to enter information based on your register, follow the directions below based on what register you have.
Gilbarco Registers
The following information will already be filled in:
IP Address: 10.5.48.2
Username: BackOffice
Password: BackOffice
Note: Acumera sites will require a different IP address. Call Acumera at 512-687-7401 to get the IP address to the XMLGateway. Use the IP address given to you by Acumera instead of the default listed above.
Simply click Save and then jump to Finishing the Connection!
Verifone Registers
In the dropdown select Verifone.
Enter the IP Address, username, and password you saved from Configure Your Registers.
Note: The Verifone IP address is usually 192.168.31.11 (Double check and enter the IP into the software)
Click Save and then jump to Finishing the Conneciton.
Finishing the Connection
If a successful connection is made you will see the message below.
Click Okay and then close the window.
Note: If the connection did not work, you probably need a different IP Address. Contact LottoShield support for assistance.
Once the Sales Tracker is successfully installed, you’ll receive a confirmation email. If after several minutes you haven’t received an email, check your spam folder.
Disable Sleep Mode on your computer. The computer running LottoShield Sales Tracker needs to be kept on at all times. Follow the steps here to disable sleep mode on your computer.
Note: If you are having trouble connecting after confirming your IP, go back and check the store key you are trying to enter. Selecting the wrong store key will cause problems with installation.
NRS Registers
- View and sign your NRS Authorization Forms here.
- You will need to enter your Scratch-off and Lotto department names into the form. If you don't have departments, you will need to create them.
- Once you've signed the form, you are done. NRS will connect LottoShield to your POS within 24 hours.
Now it’s time to set up your state lottery portal!