Audits are inventory checks for the scratchers in your display case. You can perform audits with the LottoShield scanner.
How Does it Work?
When the LottoShield scanner is used to perform an audit, it makes a record of the current ticket number of each pack in your display case. This lets you know what your inventory is. Audits should be performed by employees at the start and end of their shifts.
The next time an audit is performed, a new record of the ticket number for each pack is recorded and then compared to the previous audit. This lets you know the movement of tickets in your store.
The movement of tickets is then compared to your scratcher register sales to see if there are any discrepancies. For example, in your audit detail page it may show one of the games had 4 lottery tickets have removed from the display case, but your register only has 3 ticket sales. This lets you know to investigate a missing ticket in between the times of the audits.
For more information on investigating issues, see the training videos here.
For information on how your employees should perform audits, see the article here.